The Zhejiang Provincial Administration of Industry and Commerce recently found that the quality of garments from a number of international brands was found in the spot checks of locally-known international clothing brands. Yesterday, relevant person in charge of marketing department of Guangzhou YGM Trading Co., Ltd., a general agent of Aquutum (China), said that if a male trouser who has been complained has failed due to color fastness, the customer will request a return. Indicated that an emergency meeting had been held; Hugo Boss was prepared to investigate the matter.
AquutumM China General Agent Guangzhou YGM Trade Co., Ltd. Marketing Department responsible person said that after the incident the company immediately took related measures to stop the sale of all the remaining men's pants, and an in-depth investigation of the reasons. It is reported that this paragraph pants style for 2002. The person in charge said that the products that were investigated due to complaints and other products that had been sold were manufactured at the same time. There have been no previous quality problems. Therefore, it is doubted that individual products have faded due to the aging of products. . Experts had previously stated that the color fastness was not directly related to the number of years. For this statement, the person in charge had to take the details because of the more complicated reasons involving dyes and processing. The company stated that there are no quality issues with other products and that no customer has so far requested a return. The person in charge said that if the men's pants due to poor color fastness and customer requests for return, will immediately be handled. If other products are found to be quality reasons, the company also accepts returns.
Burberry's jackets and trousers were also found to have quality problems in the spot check. The brand said at each major store in Shanghai that it has not received any instructions from the Hong Kong headquarters. Yesterday telephone interview with the relevant person in charge of the Burberry Marketing Department in Hong Kong. The person in charge said that the company is in a meeting to understand and discuss the incident. The specific measures and related answers have not been issued yet. They are inconvenient for any relevant questions and will be given to the media in the near future.
Means, Hugo Boss’ Hong Kong branch’s head of marketing, said that Hugo Boss attached great importance to the unqualified cases of branded clothing and reported the situation to the headquarters. He will soon begin to investigate the matter. . Shanghai Tianwan Trade Co., Ltd., which has been the agent for Hugo Boss in Beijing, Shanghai, and Guangdong for more than 10 years, stated that the Hugo Boss problem items that were identified were from Hangzhou Hangzhou Tower and have not received any headquarters from Hugo Boss. , Hugo Boss sales in Beijing, Shanghai, and Guangdong still proceeded as usual.
Zhejiang Industry and Commerce Bureau: The return of goods blocked will enable the dealer to pay the deposit.
It is reported that the Zhejiang Provincial Administration for Industry and Commerce has issued an emergency notice requesting the industrial and commercial administrative authorities across the province to conduct a thorough inventory of substandard clothing in the area under its jurisdiction and ordering distributors who have problems in the sampling inspection to pay a return deposit. Consumers who purchased clothing with the same item number problem can go through the return process from the shopping vouchers and clothing to the original shopping location starting from this week. If the consumer is affected by the return of the goods, he can contact the local 12315 Complaints and Complaints Hotline and the Zhejiang Provincial Administration for Industry and Commerce will activate the deposit to pay the claim. The industry and commerce departments have formally opened investigations on the operators of unqualified clothing and will deal with them in accordance with law.
Ye Jianhua, deputy director of the Bureau’s news office, said that the amount of money paid by dealers is not consistent. The basis for the size of the division is the number of garments sold by the dealer. The Zhejiang Provincial Administration for Industry and Commerce is stepping up the investigation of distributors’ sales documents for summary. At present, some dealers have paid a deposit.
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