The necklace was sent to the jewelry processing shop for repair, but it was lost by the merchant. Due to the inability to accept the compensation conditions of the processing shop, Mr. Cao made a complaint to the Changle City Chengguan Industrial and Commercial Office.
Mr. Cao said that on May 31, a string of necklaces was sent to the Shengda Jewelry Bank of Changle City for repairs and a maintenance fee of 15 yuan was paid. On June 19th, Mr. Cao went to the merchant office to get back the necklace for repair. However, he was told that the necklace was lost. Mr. Cao immediately negotiated with the merchant, and the merchant only agreed to compensate the necklace sold in the store or compensate according to the weight indicated on the receipt. "This necklace was sent back from the United States and has a special commemorative meaning for me." Mr. Cao is not satisfied with the compensation conditions of the merchant.
After mediation by the staff of the industrial and commercial department, it is believed that Jinxing is a paid service. The service causes damage to the property of the public and should be compensated. The two sides reached an agreement and the merchant compensated the consumer for 1,800 yuan. Law enforcement officers remind consumers to accurately weigh jewelry before processing jewelry. After processing, we must promptly request and preserve the bills in order to facilitate post-defense rights.
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